Privacy Policy

This Privacy Policy explains how Sonamm Kataria Anchoring Academy ("we", "us", "our") collects, uses, stores, shares, and protects your personal data when you visit this website, register interest, or enrol in any of our paid or free programs. We are committed to handling your data responsibly and in compliance with the Information Technology Act, 2000 (and rules framed thereunder) and India's Digital Personal Data Protection Act, 2023 ("DPDP Act").

1. Information We Collect

We may collect the following categories of personal data:

• Identity & contact data: name, email address, phone/WhatsApp number, city.
• Transaction data: details of programs purchased, invoices, payment status (we do not store full card or UPI credentials — these are handled by our payment gateway).
• Communication data: messages, queries, feedback, testimonials shared with us.
• Technical data: IP address, browser type, device type, pages viewed, referring URL, and similar analytics data captured via cookies.
• Session data: attendance logs and basic engagement data from our Zoom sessions.

2. How We Use Your Data

We process personal data only for the following specified purposes:

• To deliver the masterclass, share joining links, bonuses, and post-session resources.
• To provide customer support and respond to your queries.
• To send transactional updates (payment confirmations, schedule changes) via email/SMS/WhatsApp.
• To send marketing communications about future workshops and offers — only with your consent, which you may withdraw at any time.
• To improve our website, programs, and overall learner experience.
• To comply with applicable legal, regulatory, and tax obligations.

3. Legal Basis & Consent

We process your personal data on the basis of the consent you provide at the time of submitting a form, registering for a program, or contacting us. You may withdraw your consent at any time by writing to us (see Section 9). Withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal, nor will it entitle you to a refund for already-delivered services.

4. Sharing of Data

We do not sell or rent your personal data. We share limited personal data only with trusted third-party service providers who help us run our business, such as:

• Payment gateways (e.g., for processing your enrolment fee).
• Email, SMS and WhatsApp delivery providers.
• Video conferencing platforms (e.g., Zoom).
• Analytics providers (e.g., website analytics tools).
• Government, regulatory or law enforcement authorities, where required by law.

5. Cookies

Our website uses cookies and similar technologies to remember your preferences and understand how visitors use the site. You may disable cookies in your browser settings, but some features of the site may not function correctly as a result.

6. Data Retention

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. Anonymised analytics data may be retained for longer periods.

7. Security

We implement reasonable technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to our legal obligations.
• Withdraw consent for marketing communications at any time.
• File a grievance with us, or with the Data Protection Board of India.

9. Grievance Officer

For any questions, requests, or grievances relating to your personal data, please contact our Grievance Officer at hello@sonammkataria.com. We will respond to your request within the timelines prescribed under applicable Indian law.

10. Children

Our programs are intended for individuals aged 16 and above. We do not knowingly collect personal data from children below the age of 18 without verifiable consent of a parent or lawful guardian, in line with the DPDP Act.

11. Updates to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with a revised "Last updated" date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.